All Web Hosting plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account or before the next due date.Our refund policy does not include Domain Registration, Domain Transfers, software license fees (cPanel, DirectAdmin, Fantastico, Softaculous, Litespeed, RvSkin etc), Domain Privacy, or any addon services such as dedicated IP, SSH, SSL, credit card processing fees and setup fees. No full refunds are available after 30 days. In order to cancel service, you must submit a cancellation request.